Description
Role: Windows System Support
Duration: 3 months
Location: Rome, Italy
Start: ASAP
Our client a global organisation, is looking for multiple experienced Windows System Support Consultants for an ongoing project to be based onsite in Rome Italy. The initial contract duration will be to start immediately up until 31/12/18.
The Role:
*Assist in planning the corporate service infrastructure including Active Directory and Microsoft Windows server infrastructure components such as DNS, ADFS, Radius, IIS, SharePoint and Office 365;
*Define, install, configure, tune physical and/or virtual Servers (VMWare and/or Hyper-V) in the data centres located worldwide following security and installation policies and standards;
*Develop system upgrade procedures and ensure software patches, security and operating system updates are correctly deployed on all Servers, both in HQ and in Decentralized Offices;
*Resolve server hardware and/or software problems for Servers located worldwide;
*Provide support to Active Directory forest by managing users, security groups, printers and OUs as required;
*Provide assistance to migration to cloud (Amazon and Microsoft)
*Assist in the rollout of the SIMPANA backup solution and ensure server backup operations successfully executed both in HQ and in decentralized offices.
Expected outputs:
*All support calls effectively logged in the service desk system (LANDesk Service Desk);
*All support calls are responded to in a professional manner and to agreed service levels;
*All new corporate infrastructure services and server deployments are delivered and information security standards;
*All corporate infrastructure services and Servers effectively monitored to ensure all issues resolved without user escalation;
*All technical documentation and operating procedures written in clear and concise English and delivered within agreed timeframes.
For further information please contact Conor on (see below)