Description
Microsoft Systems Admin (O365) - Stockholm, Sweden
Languages: ENGLISH only.
Skills and Experience:
- University degree with minimum 3 years' experience in support administration or if no university degree with minimum 5 years' experience in support administration.
- Experience in use of Service Management Tools.
- Excellent knowledge and experience in use of System Management Tools.
- Proven experience in troubleshooting and diagnostic procedures.
- Excellent troubleshooting skills.
- Knowledge and experience of the following:
- Microsoft applications (for example: Operating Systems and Microsoft Office suite).
- System Management tools and Monitoring Tools.
- Client Patch Management.
- In the area of preparing and deploying computer images.
- Antivirus Software.
- ITIL with a minimum of foundation ITIL certification.
- End user hardware (for example: desktop, laptop, printer, phone, mobile phones, smart phones, tablets), support, troubleshooting and diagnostics.
- Packaging solutions.
- Scripting.
- Active Directory.
Description of work:
- Preparing and deploying computer images.
- Ensuring patch management for client infrastructure.
- Ensuring Antivirus protection for client infrastructure.
- Monitor and maintain the client infrastructure.
- Preparing software packages for deployment.
- Preparing client related scripts.
- Hardware installation/configuration.
- Provide 1st line support in the function as a Front Office Analyst when required.
- Fulfill service requests in the function as a Front Office Analyst when required.
- Provide 2nd and 3rd line support.
- Maintenance of procedures.
- Active Directory administration.
- Setup and maintenance of documentation, procedures and processes.
- Standby support.
Please send your CV to Janisha and call to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
We champion difference in the world of technology recruitment.