Description
Sanderson Recruitment are currently assisting a leading IT technical support company with their aim of hiring a 2nd and 3rd Line IT Support Personnel.
The main responsibilities for the role are:
- To provide ITIL based incident, request and problem management which will include incident, request and problem ownership.
- Informing the customer on the progress of tickets, incident investigation and diagnosis.
- To provide a mix of support for business as usual operations, project deployment and preventative maintenance including: Windows Server, Hyper-V, Dell Compellent and Exchange.
The appropriate candidate will have:
- A full driving licence.
- Great communication and customer service skills.
- Experienced at working in a 2nd and 3rd line technical support position.
This is a great opportunity to work with a rapidly growing IT infrastructure company in mainland Europe.
For more information email (see below)