Description
Oracle Support Engineer (m/f)
Reference: -en
Start: 01/19
Duration: 18 MM
Main tasks:
- Provide operational support for Oracle SBC products and features
- Monitor the Ribbon environment with its interfaces and subsystems
- Implement analyses and trace as well as troubleshoot incidents and problems with ITSM and Oracle Customer Support
- Handle and clean up alarms, update operational documents, execute work reports
- Plan and implement preventive maintenance activities for the platform
- Act as first-point-of-contact for internal stakeholders
Main qualifications
- Profound knowledge of Oracle products: 6300, , SBC-VNF and OCSDM
- Experience with event monitoring tools like Netcool or Icinga-Nagios
- Know-how of automation of operational processes
- Experience with Ribbon products is a plus
- Fluency in English, German is a plus
Main advantages:
- Modern and challenging work environment in a dynamic atmosphere
About us:
IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays:
My contact person:
Corinne Schöni
Referencenumber:
Make contact:
Email: