Description
Summary:
Excellent contract opportunity for an IT Support Analyst with strong technical skills to join a market leader in the industry. This is an excellent environment to learn and build highly transferable unique skills that will add value to almost any Investment Bank.
Job Description:
Some of your key responsibilities will be:
- Level 1 and 2 IT support including hands on support of the in-house developed trade management and risk systems.
- Execution of standard team procedures before, during and after the daily clearing session in order to meet the service levels required by Internal Members and Clients in both Production and Member Test environments.
- Implementation of tactical scripts and solutions to address urgent issues.
- Work collaboratively with stakeholders, business analysts, development and test teams to deliver the project agenda.
- Out of hours support following a pre-arranged rota.
You will need:
- Excellent written and verbal Communication skills in French and English
- Strong technical skills are vital, particularly Unix skills suitable for Scripting, deploying software, and analysis
- SQL skills suitable to data analysis and problem solving.
- Experience of working in a technical support role and knowledge of Control-M
- Good understanding of control environment applicable in the regulated Financial Services industry covering key market infrastructure as well as the different controls applied to development, test and production environments.
- Financial Services Background is a must
- Awareness of ITIL standards and process.