Description
A global IT Consultancy are in need of a Mobile Program Manager to come on-board on their Amsterdam based team. The client is operating a full MVNO solution Legacy that was deployed a few years ago across its main European markets. They are now looking to divest its mobile operations to another operator in some of the markets and is looking for a Senior Program Manager with solid experience in big-scale Mobile network programs to kick off and manage end-to-end the transformation. The program is specific for its very aggressive time lines driven by regulatory and business requirements.
Main responsibilities:
- Set up program structure and establish governance.
- Manage definition of scope, business case and facilitate initial assessment of the program.
- Manage development of a Requirements Traceability Matrix for delivery process support.
- Manage definition of High-Level Solution and the implementation of the program as it goes through development, testing and deployment of systems.
- Prepare plans for multiple workstreams, incl. key milestones & dependencies; manage project delivery schedules, workload and priorities.
- Engage in budgeting discussions on key cost elements and propose solutions on how costs can be optimized.
- Aggressively manage key risks and issues; Manage Change for the project.
- Manage and report to stakeholders at all levels, including senior executives.
- Manage budget and costs.
- Facilitate the resolution of incidents by coordinating different parties (architecture, delivery, vendors ).
- Support resolution of incidents and on-going resolution of technical design issues identified during design and testing phases.
- Coordinate third party deliveries and manage vendors.
- Manage all technical and operational trials before the products are launched commercially.
- Work with Operations to ensure a clear Support Model and Incident Management processes are in place prior to launch.
- Engage in all relevant vendor discussions as well as technical discussions with Architecture or internal IT delivery functions.
Key knowledge and experience:
- Education level: Minimum of bachelor degree in a technology domain.
- Experience: minimum 15 years in telecom/service provider sector; minimum 10 years of project/program management experience.
- Required skills/background:
- Solid understanding of mobile network technologies related to the 3GPP framework with particular focus on mobile core (HLR/VLR, SMSC) and IT (BSS/OSS, provisioning and billing)
- Extensive international project management and delivery experience in high paced client environments.
- Proficient in English; Dutch and German languages are great advantage.
- Excellent communication and presentation skills and understanding of various cultures.
- Ability to interact easily with senior stakeholders at executive management level.
- High attention to the detail guaranteeing excellent quality of produced deliverables (reports, slide decks, project plans, cost sheets, email communications).
- Strong analytical skills; the ability to see at both the high level view and focus on detail if required; the ability to apply technology to solve business problems.
- Determination and drive to consistently and successfully deliver according to commitment (results driven).
- Pro-active individual - able to see issues and suggest solutions before they arise.