Description
International Client looking for an English & Swedish Speaking Support Service Desk Engineer based in Stockholm
To fit this role, candidates should have previously worked in a similar role and have the relevant work experience.
Skills and Experience Required:
* 4 to 6 Years of experience who can speak Swedish
* Handle standard and non-standard requests
* Analyse and remotely resolve simple and complex incidents
* Identify, diagnose and resolve problems together with other support teams
* Participate in projects
* Follow the implemented processes (ITIL)
* Contribute to continuous improvement of our daily work
* Understanding of IT and willingness to develop in IT area
* willingness to work with customers on the phone
* Very good English skills, both written and spoken
* Very high degree of customer orientation and cooperation as well as very good communication skills
* Ability to work independently in an international team, but also able to organize/coordinate work with others
If interested and your profile suits the skill set required for this position, please feel free to apply
Best Regards,