Description
We are looking for several Monitoring Experts to work at our multinational client in The Hague
Expected tasks and deliverables by the Consultant
- Implement monitoring requests required by the Service Level Manager and the Developer's Team
- Provide support to Incident Management to diagnose and fix issues in the production environment
- Design, build, configure and test monitoring probes for a wide range of systems and applications.
- Carry out research to define systems according to needs
- Pinpoint malfunction causes and suggest remedial action and alternative solutions
- Act as an acknowledged go-between for experts from other areas
- Investigate alerts
- Add probing to new Linux nodes
- Maintain monitoring CMDB
- Monitor technologies
- Put forward solutions to improve systems performance
- Establish rules for the proper management of systems
- Define systems from a functional and technical standpoint
- Check that standards are implemented
Required qualifications
- University degree with at least 5 years' experience with such services and the following skill set:
Knowledge and experience:
- Experience in writing secure and resilient code in Perl and Java
- Experience in using Monitoring tools: CA-Nimsoft is preferred and knowledge of AXWAY/Systar product is required
- Event management based on the interface between the monitoring tool and the ITSM tool
- Event correlation rules design and optimisation experience
- Experience in a vast range of enterprise technologies such as databases, Unix, Linux, Windows, Cloud-based applications, storage and virtualisation technologies, Switches and Firewalls
- A good knowledge of MS/SQL is required
- A basic knowledge of ITIL V3 is preferred.
Skills:
- Fluent spoken and written English. Being active in a multi-cultural environment, the Consultants
- shall have a very good level of English
- Attention to detail
- Ability to create and maintain technical documentation
- Consistently meeting deadlines with high quality documentation
- Coordination of multiple procedures simultaneously
- Working with and communicating to, stakeholders at all levels of the organization
- A friendly, outgoing and polite manner
infeurope is a Luxembourg-based IT service provider, designing, developing and managing multilingual information and documentary systems in many application areas and business sectors. For more than 35 years we have delivered IT systems and solutions.