Description
Senior SAP IS-U Customer Service Consultant
We are looking for a number Senior SAP IS-U Customer Service Consultants to join our clients new SMART Metering project in Dublin. This is a fantastic opportunity to work for a leading organisation. In this role you will work within a team of industry experts on a long term, first of its kind SMART Metering project in Dublin.
Skills & Experience
- Minimum of 15 years hands on IS-U functional experience
- Customer Service IS-U: technical & business master data; Master Data Generator Templates; Front Office processes; Move-in/Move-out; New Connections; Disconnection/Re-connection and other Front Office processes; Customer interaction centre
- Hands-on experience in configuration of workflow & organisational structures; Change of Customer details; change of legal entity etc.
- Knowledge of customer contacts, enquiries and complaints.
- Knowledge of meter reading and Device management.
- Knowledge of IDE (Intercompany Data Exchange).
Our client is offering a long term contract engagement as well as an excellent daily rate. Further information is available upon request.