Description
Role Description: IT Infra Technical Implementation Manager - Monitoring Tools, SOC Services and Zone ArchitectureLocation: Hamburg
Language requirement: fluent English
Type of Contract: Freelance
Duration of Project: 12 months
Required skills:
- Excellent working knowledge of Monitoring tools such as Solarwinds as well as Citrix, Pulse, Secure VPN and understanding of Vulnerability management, multitenancy SOC services etc.
- Administer everyday workflow of all implementation processes and provide technical support to all participants
- Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team.
- Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same.
- Evaluate all management information reports and ensure achievement of all team objectives and provide support to Programme Manager.
- Evaluate all processes and provide technical support to all senior implementation managers and establish all business configuration requirements.
- Collaborate with system integration team and ensure compliance to all requirements and provide appropriate training to business and ensure efficient implementation of all systems.
- Develop all processes and tools for business implementation lifecycle and identify all defects and provide an efficient interface with all participating departments.
- Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes.