IT Security Service Owner PERMANENT

Description

We are currently looking for an IT Security Service Owner (m/f/n) for a Perm Position for our tech client in Düsseldorf

Start: ASAP
Volume: Fulltime
Location: Düsseldorf
Language: English

Background:
Due to increased workload we are looking for an IT Security Service owner who will be the single point of contact for all aspects of a dedicated service (scope, quality, pricing, delivery), in alignment with Chief Information Security Officer (CISO)

Tasks:
- Accountable for the initiation, transition and ongoing maintenance & support of a
particular service, as well as service specific change management
- Accountable for the steering and coordination of IT security projects - in close
cooperation with the CISO and other business areas such as governance, risk and
compliance
- Accountable for the design and documentation audit-proof IT security processes,
procedures and guidelines as well as for their implementation and monitoring of
their compliance in regarding the CISO's and regulatory requirements
- Accountable for the design of the IT security architecture in close cooperation with
the CISO, the IT operations area, application development and external services (e.g.
cloud services and external security services)
- Accountable for the entire service lifecycle
- Service excellence focus
- Budget Ownership
- Guiding the entire service lifecycle from Service Strategy over Service Design,
Transition to Service Operation and Continual Improvement + service
decommissioning
- Review new demands and requirements from the Business
- Align with the Business & Strategy the future of the service
- Regular review meetings
- Plan and follow up on the continuous service improvement of the service across the
entire life cycle
- Define the different roles and permission levels required for all the support teams
involved in the support model of the service
- Review Service enhancement suggestions, Incidents, common issues, check on
Builds InProgress
- Identify Potential & Future enhancements reviewing new service offering /
enhancements linked to the service and look at innovative, leading services in the
market and review competitive services.
- Promote the service offering using communication channels (Intranet,) and
communicate at all levels, from strategy to operations
- Review & Reply on Customer comments through the different communication
channels (Intranet, …)
- Reports on KPI's, SLA's, OLA's Availability, Service threats, Risks
- Share business and Customer problems with the Service Delivery team and work on
an improvement
- Own all the subservices and the applications linked and defined under the main service from IT perspective

Skills:
- Bachelor Degree in Information Technology/ Computer Science / Engineering,
Business Administration, or a related technical discipline
- IT Security Certifications advantageous (e.g. ITIL, COBIT, CISSP, ISO 27001 , CISA,
CISM, CRISC, CEH, ISSEPl, CREA, CPT, CWAPT)
- Min. 5 years of experience related to IT Security
- Experience in IT-Service-Delivery / IT-Operations / IT-Architecture
- Strong background in cyber security techs and methods (threat landscapes,
models, standards) as well as in network technologies and network security
(routers/switches, firewalls, IDS/IPS, SIM/SIEM, endpoint security)
- In-depth know-how in Linux and Windows infrastructures (for forensic analysis
and countermeasures), network
- Deep knowledge in architectures, and application operations and hardening
- Experience in system and network design
- O365 and Azure Security
- Experience with firewalls
- Knowledge about database security (e.g. SQL and Oralce)
- Scripting experience
- Windows and Linux
- Experience with patch management for operating systems and applications
- Experienced with penetration testing software
- Knowledge about encryption technology
- Experience with network protocols ( TCP, UDP, IPSec, SSL and DNS)
- Supplier Management experience
- Negotiation skills at different levels (customers, Suppliers)
- Strong communication skills, in English, local language is a plus

Michael Bailey International is acting as an Employment Agency in relation to this vacancy.