Description
Overall Experience (in yrs.)7 - 9 Yrs.
Technical skills (Required - Mandatory)
SuSE Linux, Redhat Linux ,Server OS Admin
Technical skills (Required - Nice to have)
· Strong experience in Server OS Administration
· Extensive knowledge on all types of Unix / Linux Flavors
· In-depth experience in implementing an end-to-end fully secure High Availability Server environment
·Experience on Upgrades, Migrations, Performance Tuning and advanced Root cause analysis
· Should be proficient in scripting
·Should be proficient in Automation solutions
·Good to have hands-on experience in one of the Automation Platforms (SaltStack, Ansible, Puppet, Chef)
Language skills needed
English/Spanish
People skills
Should be able to work with colleagues from different cultures and drive L1/L2 colleagues.
Soft skills
· Experience in running operations with ITIL processes / ITIL certified.
· Excellent Analytical and troubleshooting skills
· Excellent in Verbal and Written communication
· Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
· Willingness and flexibility to learn new technologies and scale up quickly and adapt to different roles as the situation demands
· Experienced in writing RFP solutions and presentations during client visits
Area of responsibilities
· Technical delivery of Unix / Linux administration activities for mission critical production support environments
· Plan & execute OS version upgrades, OS Migrations, Server build, Application specific configuration and Cluster setup
· Lead the team in client meetings
· Troubleshoot & resolve incidents with stringent SLA
· Provide on-call support during non-business hours as needed
· Engage in Problem management process for root cause determination & permanent corrective action
· Support the team in resolving critical technical issues during crisis situations
· Act as a single point of ownership for the Customer solution during Critical Incidents
· Implement automations for significant reduction in manual efforts
· Create and publish knowledge base articles and contribute to knowledge management activities in the service
· Bring in Automation solutions in the project
· Provide training on Technology or Process to Team
· Writing solutions / estimates for Request For Proposals
· Implement automations for significant reduction in manual efforts through Automation platforms
Salary: 330.00€ - 375.00€ per day