Description
verall Experience (in yrs.)3 - 5 Yrs.
Location
Romania, Bucharest
Technical skills (Required - Mandatory)
· MS SQL, Windows, Scripting (Powershell)
· My SQL or PostgreSQL or Mongo DB (Experience in at least one of them is mandatory)
Technical skills (Required - Nice to have)
SCCM, SCOM
Language skills needed
English, German
People skills
Should be able to work with colleagues from different cultures and drive L1/L2 colleagues.
Soft skills
· Strong analytical and troubleshooting skills.
· Excellent interpersonal communication and writing skills with a focus on customer service.
· Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
· Certification in MS SQL administration, Proficient in ITIL, soft skills and business communication
· Knowledge of incident and change management
· Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
Area of responsibilities
· Installation, upgradation and maintenance of databases
· Performing database backup, restore, copy database and troubleshooting recovery issues.
· HA FCI, AOAG & TLog shipping implementation
· Knowledge sharing and preparing standard operating procedures for L1 team.
· Performance troubleshooting
· Mentoring of L1 team members on best practices, technical solutions and scripting.
· Contribution to automation by analyzing repeated tasks and transform to automated tasks there by reducing manual effort.
· Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.
· Contribution to automation by analyzing repeated tasks and transform to automated tasks there by reducing manual effort.
· Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.