Description
Job DescriptionOverall Experience (in yrs.) : 5 plus years
Location : Johannesburg(ZA),South Africa
Technical skills (Required – Must to have)
5 years’ experience supporting Microsoft systems (Windows7, 8.1,10) in IT Infrastructure function.
Must have knowledge of PC hardware architecture
Must have knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost, etc.)
Must have knowledge of SCCM and operations (Installing applications, patch management)
Prior experience in Remote Desktop support
A solid understanding of TCP/IP, DNS, DHCP and other network fundamentals
· Should have good understanding of Microsoft Acrive Directory, DHCP and DNS
· Should have good understanding of user profile management
Proven Customer Service skills
Good written and oral communication
Language skills needed : English
Area of responsibilities
· Provides expert judgment and analysis for the design, development and implementation of desktop systems.
· Analyzes requirements to ensure the system meets performance needs.
· Ensures that all systems are working at optimal levels and offers support to application development team regarding new technologies and system requirements.
· Maintains, repairs, and troubleshoots desktop hardware and software packages.
· Assists with desktop/laptop images including updates, patches and performance/process enhancements.
· Has the ability to script, test and deploy automated desktop solutions.
Provide level2/3 desktop/ laptop break-fix support
Salary : Upto 450R per day based on role and experience
Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to R450.00 per day