Program Manager

Description

Job Description
Overall Experience (in yrs.) : 10 - 12 Years of experience Windows Server administration.

Location : Romania

Technical skills (Required - Mandatory)

· Maintain Windows 2008 R and upgrades, patches.

· Maintain and Administer AD (Windows 2008R2)

· Maintain and Administer Microsoft Cluster solutions.

· Working knowledge on SSCM and SCOM

· Understanding of IBM TSM/EMC Networker tool set.

· Knowledge of maintaining Antivirus management servers

· Able to use SCCM Collection to push the packages, patches

· Troubleshooting skills with Windows Servers, SCCM

· Good scripting knowledge using PowerShell, CLI

· Understanding of VMWare virtualization technologies

· Understanding of Storage technologies

Area of responsibilities : · Lead a team of 10 -15 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.

· Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.

· Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.

· Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.

· Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.

· Support team in resolving critical technical issues during crisis situations.

· Engage in problem management process for root cause determination & permanent corrective action.

· Responsible for technical delivery of Windows Server administration activities for mission critical production support environments.

· Plan and oversee Windows Server patching and upgrade activities.

· Leading the activities of Quarterly Maintenance weekends ensuring successful recovery of all the systems post activity.

· Preparation of Shift rosters for L1 team and execute them ensuring smooth 24x7 operations.

Writing solutions / estimates for RFPs.

Driving automation using state-of-art automation platforms like SCCM, SCOM orchestrator

Language skills needed : English & German

Contract length: 6 months

Job Types: Full-time, Contract

Salary: Upto 600.00RON per day based on role and experience