Description
AIX/Linux/Windows Technical Support/Application Support Engineer, English speaking
Skills:
- Knowledge on a Scheduler tool such as Tivoli Workload Scheduler is considered as an advantage NOT essential
- Previous experience providing IT support in a 24-hour operational environment preferred
- Hands-on knowledge of enterprise server and desktop operating systems, applications and Scripting such as (listed below) are added advantage NOT essential:
- Linux, AIX, Microsoft Windows
- Microsoft Sharepoint
- Oracle, SQL
- WebSphere Application Server
- IIS (Internet Information Services)
- Kornshell, Powershell, PL/SQL, VBscript
Duties:
- Prepare, set-up and maintain the different environments required, according to the project phases (development, testing) with our infrastructure provider
- Implement, integrate and support third party software as well as internally developed applications within the IT Services
- Support the production environment 24/7 and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
- Analyse problems, resolve issues and perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
- Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business
- Create and update all documents related to applications and their supporting systems
- Perform all other duties as assigned
- Must agree to work in Night Shifts
- Team player with strong interpersonal skills
- Willingness to contribute and support a Knowledge sharing culture
- Positive Attitude and Customer Focus
- English speaking
- Agile & Devops enthusiastic
- Innovative thinking and problem solving
- Effective time management
- Ability to conduct research into software development and delivery concepts, as well as technical application issues
- Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution
Willingness to work weekends as required
Working Conditions; Must be based in Luxembourg
Working for a well established organization
Flexible start date (ie immediate to 3 months notice)
(If this position do not fit within your experience or is of no interest to you we offer a recommendation fee for any consultant you refer we successfully make a placement with).