Description
My client is one of the most successful corporate players in it's field with global revenues in excess of £1 billion. They are in the midst of a challenging, very ambitious ServiceNow implementation and are keen to identify and recruit a number of excellent contract professionals.
You will have specific experience of working on corporate implementations of ServiceNow, as a Business Analyst and will have been involved of every relevant stage of the engagement process.
ServiceNow is a must as is Business Process Mapping and driving service efficiencies!
Some of the skillsets sought are:
- ServiceNow
- ITOM
- ITSM Process Architecture Design
- ITSM Governance, Risk & Control
- Service Management
- Configuration Management
- Hardware Asset Management
- Software Asset Management
- Data Quality Management
- CMDB
- Product Catalogue
- Service Request Catalogue