Description
Job descriptionOverall Experience (in yrs.):5 plus years
Location:Bangalore, INDIA
Technical skills (Required – Must to have)
5+ years of experience supporting Microsoft systems (Windows 7, 8.1,10) in IT Infrastructure function.
Previous experience of leading a team.
Define Citrix Desktop Virtualization, Virtual Workspace, and Application Delivery strategy and roadmap
Design, implement and support enterprise-level Citrix environments to Install, configure, and maintain Citrix servers and related systems
Develop, document, and enforce the standards and controls to ensure integrity of the Citrix environment.
Identify opportunities to standardize, enhance, and automate existing processes
Minimum 5+ years of experience in information technology, Possess a detailed understanding of architectural dependencies of Citrix technologies
Experience with Citrix technologies, Citrix XenApp/XenDesktop/XenServer , CVAD (Citrix Virtual Apps and Desktops 7.1811 or later), Citrix NetScaler, Web Interface/StoreFront, Citrix Provisioning and Machine Creation Services (MCS),
Experience in configuring and managing complex Citrix environments containing XenApp, XenDesktop, NetScaler, Storefront, Firewalls, and other supporting technologies
Area of responsibilities
· Point of Contact for escalated IT Incidents and update Client on ETA /Resolution/Workaround.
· Point of Contact for IT Teams and Vendors at client and Infosys.
· Point of Contact for future Infrastructure Enhancement and requirement gathering.
· Coordinate with IT teams at client environment for Incident resolution and Project Implementations
· Manage IT Service Delivery at onshore Locations
· Coordinate with Offshore IT Team.
· Monitor KPI for Incident, Problem and Change Management and provide Client feedback to Offshore Team.
Contract length: 12 months
Job Types: Full-time, Contract
Salary: From ?1.00 per month