Infra-Senior Project manager

Budapest főváros, Budapest  ‐ Onsite
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Description

Job description
Overall Experience (in yrs.): 10 plus plus years

Technical skills (Required – Must to have)
10+ years of experience in customer facing roles.
Working knowledge of EUC operations including Remote support and Deskside support
Know how on ITIL Framework
ITIL Certification would be recommended
Experience in Stakeholder management

Area of responsibilities
· Point of Contact for escalated IT Incidents and update Client on ETA /Resolution/Workaround.
· Point of Contact for IT Teams and Vendors at across geographies.
· Point of Contact for future Infrastructure Enhancement and requirement gathering.
· Coordinate with IT teams at different client Sites for Incident resolution and Project Implementations
· Manage IT Service Delivery at onshore Locations
· Coordinate with Offshore IT Team for coherence with Business requirements.
· Monitor KPI for Incident, Problem and Change Management and provide Client feedback to Offshore Team.

Contract length: 6 months
Job Types: Full-time, Contract
Salary: Up to 53,000.00Ft per day
Start date
2021
From
N Consulting UG
Published at
23.06.2021
Contact person:
Kirubanandam Swayamprakasam
Project ID:
2142623
Contract type
Freelance
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