Description
Title: VMare 3rd line support
Location: Leatherhead/Remote
My client is a well-established successful professional services company. They have always had a great name in their specialist field with there Clients.My client has a need that is for person to fill a short term six months contract outside of IR35 whilst they backfill a perm position for there busy and growing teams.
The ideal candidate will have been an proven track history and be able to demonstrate the following skills and be able to work remotely but be able to come to our clients office in letherhead when needed at least 1-2 days per week.Technically Must have excellent knowledge and experience of large vSphere SDDC environments, deploying, configuring, and troubleshooting. vSAN configuration and troubleshooting experience.
Supporting the operations and maintenance of VMware Software-Defined Datacentres (SDDC's)
Experience with troubleshooting, reporting, and monitoring using vRealize Operations Manager
Good knowledge and experience of VMware Horizon and/or NSX-T including configuring and troubleshooting. VMware VCP and/or VMware VCAP (Relevant experience considered).Should Have:
Proven track history developing, maintaining, and supporting networks and Firewall rulesets ideally within NSX-T
If you are comfortable in Troubleshooting an Enterprise-class NSX-T networking implementation
Microsoft Azure and AWS cloud hosting platform design and administration
Veeam Backup & Replication experience, Would be nice to have practical knowledge of ITIL v3 and above. Good knowledge of vulnerability management techniques and solutions.
Individual.A team player and contributor within a busy team and excellent communication skills have an ability to work effectively and within a busy team .Be accurate and methodical in their approach to tasks and troubleshooting.as you will be acting as an escalation point for more junior IT Support staff and pass on your knowledge to others.
Perform BAU operational and escalated support activity across our managed services clients
Assist 1st and 2nd line engineers with escalated support problems
Assist the IT Projects team in delivering a variety of IT projects across our managed services client base
Identify and deliver improvements to IT processes and systems including regular systems upgrades
Identify opportunities to improve our service to our customer base, so that SLA's are exceeded, and customer feedback is consistently high
Assist the IT delivery management team with a continual capacity management process, ensuring any bottlenecks are identified and addressed before they impact
Ensure all work is recorded in ITSM system and correct routes are used for incoming work
Participate with out of hours support on a rota basis
Church International Ltd (CIL) acts as an employment business for temporary positions and an employment agency for permanent positions. CIL is a committed equal opportunities employer. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website.
Applicants must be eligible to live and work in the specified location.