Description
Infrastructure Lead & Service Desk Manager - Prague/Remote (Virtualization, Cloud, O365 Suite, Azure, Intune)
Cyberteam's client is an Information Technology and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
Tasks and Responsibilities
- Accountable for the service desk function and IT infrastructure for 400 employees based in Czech and Slovak Republic
- Both technical hands-on and managerial responsibilities
- Line manage an IT support technician and provide (L3/4) technical support
- Perform infrastructure maintenance and project work, local IT supplier management, manage disaster plans and have budgetary responsibilities
- Provide on-call availability and weekend office visits as required (eg Server upgrades, BCP testing etc)
- Perform system and infrastructure administration for the region (20+ WS2016+ Servers (on-prem & cloud based), mainly VMs, Dell Hosts & Switches, Direct Internet Access with Site-to-Site VPNs)
- Manage 3rd party support of local and global systems, networks and applications
- Install and test customized configurations based on various platforms and operating systems
Requirements
- Certification in CompTIA A+, CompTIA Network+, or similar is desired
- Microsoft qualified in current Server and client Operating Systems
- Strong SCCM/Intune Experience
- Good knowledge of VM Ware and Hyper-V technologies
- In depth understanding and hands on experience with Cloud technologies, specifically the O365 suite (including SharePoint, Teams, OneDrive, SharePoint Online, Exchange Admin etc. - Microsoft Flow and PowerApps beneficial), Azure and Intune
- Superb technical knowledge of PC hardware, software and their components, including server administration, and PowerShell Scripting
- Hands-on hardware and software troubleshooting experience.
- Strong technical knowledge of current network protocols, operating systems and standards
- Cloud based (Azure) and on-prem Microsoft environments
- Mobile technologies (iOS, Android, Intune/MDM/MAM)
- Windows 10 & Windows Server knowledge (2016 and above)
- Active Directory including Group Policy Management
- Good knowledge of Networking and Firewall configuration & management
- Fluency in English (spoken and written), Czech is an advantage
- Applicants have to declare Criminal record extract not older than three months
We Offer
- Competitive Prague Market wage
Contact
Email. (see below)