Description
A 2nd Line Engineer with some network knowledge is required for our client based in Middlesbrough for an initial 6 month contract (liklihood of extensions).
The role can be based at our client's site in either Durham or Middlesbrough and will involve frequent travel between further client sites in and around the North East. Due to this, a driving licence will be required and access to a vehicle is highly desirable.
Daily duties will include:
- Provide 1st and 2nd line technical support to users, involves fault finding/fixing
- Providing routine maintenance, monitoring, systems management and installation including, but not limited to, active network devices, telephone handsets, telephone Switches
Required experience:
- 1st and 2nd Line IT Support ideally with network knowledge
- Support and configuration preferably in a Cisco environment
- A good understanding of PCs, and PC software. Good knowledge of MS Office and Back Office packages.
Desirable experience:
- CCNA
- Knowledge of Server administration of Windows 2000 Server, Active Directory
- Microsoft Exchange Server and Web Technology.