Description
• Quickly build and leverage relationships with senior sponsors (GM and above) and key stakeholders and understand their priorities. Resolve conflict and deliver tough messages with grace, up to and including EVPs;
• Focus and motivate and lead the programme team through periods of uncertainty, while removing barriers so that the team can complete its objectives while managing pressure;
• Create and deliver relevant and impactful communications for diverse audiences (executives, consumers, staff across all Lines of Business);
• Motivate and lead programme team through periods of uncertainty, while removing barriers so that the team can complete its objectives while managing pressure;
• Take calculated risks and apply judgment at a programme level to make timely decisions that will maximize value;
• Recommend changes to balance execution efficiency with risk mitigation, value delivery, cost, and quality;
• Understand programme goals and business context at all stages of the programme lifecycle, and particularly when responding to challenges and change. Recommend acceptable courses of action where appropriate;
• Support the leadership of the cross-organisational natural team, ensuring that delivery teams collaborate effectively with business IT, the impacted businesses, wider stakeholders both internally and externally, resolving issues such as financing, risk, resourcing, integrated planning and long-term management of any resulting products and services;