Service Name Administrator( Onsite Poland location/ German Speaker)

Job type:
remote
Start date:
asap
Duration:
6 months (extension possible)
From:
Ubique Systems GmbH
Location:
Gdansk
Published at:
09/06/2021
Country:
flag_no Poland
Contact person:
Pratik Chatterjee
Project ID:
2199007


Responsibilities:
• Troubleshooting skills and experience in handling resets and lotus Notes environment
• Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
• Troubleshooting skills on VPN connectivity, dial up , wireless routers
• Troubleshooting experience using remote control tools
Profile:
• Previous experience with IT Customer Support
• Fluent in both Swedish and English
• Good interpersonal and communication skills
• Customer service orientation and ability to work in a team
• Excellent soft skills, communications skills (Voice & Email) to handle global customers
• Computer literacy
We provide many benefis!
• Relocation assistance - accommodation, travel and other expenses covered
• Medical Insurance
• Life & Disability Insurance for employees and family members
• Cafeteria System
• Multisport car