Description
For our client we are looking for a Desktop Support Technician (f/m/d).Project:
Start: asap
End: 31st May 2022++
Capacity: fulltime
Location: Hamburg
Tasks:
- Install, upgrade, support and troubleshoot Windows, Mac and any other authorized desktop software/ applications
- Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices
- Perform general preventative maintenance tasks on devices and software
- To follow and execute instructions provided by Subject Matter Experts
- Provide advance level of support for complex issues with regards to End User Workspace hardware, software and applications
- Is able to provide services such as rotating fleet which is similar to Apple Genius Bar
- Is able to provide priority services with for Executive and VIP users
- Provide extended support to remote Desktop Engineering teams with regards to activities related to Application Packaging, Software Distribution, Image Management, Mobile Device Management, End User Workspace Security Management and Desktop Virtualization
- Provide onsite hand and eye support to TCS / Customer / OEM SME’s towards Install, upgrade, support and troubleshooting of devices in Network and Compute environment
Skills:
- Desktop Support
- Windows and Mac
- Desktops / Printers / Mobiles
- German and English