Systems Trainer | Home + Client Site working | 300/day

GB  ‐ Onsite
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Description

IT/Telco Systems Trainer - Role is inside IR35

Job Purpose/Key Responsibilities:
Role centres around creation of training material, and the roll out of training to the user base;
Learn to use, to an SME level, the system (training will be provided);
To have a thorough understanding of customer requirements, so training material is fit for purpose;
Adherence to client documentation policies, processes and standards;
Timely delivery of required documentation and training material;
Delivery of end user training to a level of quality expected by the public safety community;
Ensure training is conducted in the most efficient manner without compromising on quality and timescales and identify areas for improvements;
Attend technical and project meetings both by conference and face-to-face with customers/suppliers at all levels;
Identify and escalate risk;
Appropriately represent client at customer and supplier meetings.
Required to frequently travel to Client and Customer sites;

Knowledge, Technical Skills Experience required:
Must be able to attain SC/NPPV3 clearance;
4+ years experience of training users in Telecommunication (or equivalent) software;
Recognized Academic or Technical qualifications related to Software/Training;

'strong documentation creation skills;
Ability to use Word, Visio, PowerPoint to a high standard;

'strong training material creation experience;

'strong ability to learn new concepts;
Ability to self-teach ie use previous experience to learn how to use software and services not reliant on documentation;

'strong troubleshooting and problem-solving skills;

'strong business/customer facing experience.

Desirable
Experience working with Telephone (PSTN/PBX/SIP, etc.) and Radio (TETRA, DMR, Broadband PTT etc.) Communications systems;

Core Competencies/Personal Profile:

Excellent written and verbal skills.

Must be able to attain SC/NPPV3 clearance.

- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.

Start date
ASAP
Duration
3-6 months
From
SmartSourcing Ltd
Published at
14.09.2021
Project ID:
2204906
Contract type
Freelance
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