Desktop Support Engineer

Hampshire  ‐ Onsite
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Description

Desktop Support Engineer required for a 3 month contract (possibility of extending) based in Hampshire.

Working inside of IR35 for a well-established NHS organisation, you will provide hands on IT technical support on-site and remotely, resolving faults and providing advice and training for staff using laptops, PCs, smartphones, tablets and printers.
This will involve communicating technical issues to a non-technical person and owning the problem through to satisfactory resolution for the user.

Key responsibilities:

  • Escalating unsolved problems to senior Technician/Team Leader.
  • Keep users informed regarding status of outstanding problems
  • Methods for communication will be by telephone, email, written and in person.
  • Assist other IT teams in projects at an appropriate level for post, eg

o Data gathering, eg hardware and software configuration details
o Configuring and testing software and hardware
o Installation of new and replacement equipment

For this position you need previous experience of 2nd line/Desktop Support with technical skills of the following:

  • Microsoft Operating Systems
  • Microsoft Office Products
  • WAN/LAN/TCP/IP
  • Remote/mobile access

This position is to start ASAP and will pay between £15 - £20 per hour (umbrella) Inside of IR35

Start date
ASAP
Duration
3 months
From
Networkers
Published at
17.09.2021
Project ID:
2207898
Contract type
Freelance
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