Description
Job Summary
Job: German Speaking Service Desk Analyst
Location: Poland - Remote
Contract Length: 3 month rolling contract
Rate - €125+ per day DOE
Requirements
Provide first level support to customer in relation to IT requests and incidents including software and hardware related issues not limited to desktops (support involves mobile computers and other mobile devices).
Assist users over the telephone, through e-mail, voice mail, chat, over web interface and other channels customers reach out to Service Desk seeking IT support.
German language B2 level proficiency is must and bilingual with English is an advantage.
Knowledge in MS Office and basic knowledge on operating system (Windows), laptop and desktop remote support
Should possess basic knowledge on ITSM tool and remote support tools.
Good written and communication skills in German language
This is a critical position, interviews are taking place this week so be sure to be an early applicant!
contact Tommy for a confidential chat.
(see below)
Empiric is one of the fastest-growing technology and transformation recruitment agency's specializing in data, digital, cloud and security. We supply technology and change recruitment services to businesses looking for both contract and permanent professionals. We are committed to delivering more female candidates and those from minority backgrounds and be instrumental in changing the gender and diversity imbalance within the tech sector.
Empiric Solutions is acting as an Employment Agency in relation to this vacancy.