Service Desk Analyst - German speaking

PL  ‐ Onsite
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Description

Job Summary

Job: German Speaking Service Desk Analyst

Location: Poland - Remote

Contract Length: 3 month rolling contract

Rate - €125+ per day DOE

Requirements

Provide first level support to customer in relation to IT requests and incidents including software and hardware related issues not limited to desktops (support involves mobile computers and other mobile devices).

Assist users over the telephone, through e-mail, voice mail, chat, over web interface and other channels customers reach out to Service Desk seeking IT support.

German language B2 level proficiency is must and bilingual with English is an advantage.

Knowledge in MS Office and basic knowledge on operating system (Windows), laptop and desktop remote support

Should possess basic knowledge on ITSM tool and remote support tools.

Good written and communication skills in German language

This is a critical position, interviews are taking place this week so be sure to be an early applicant!

contact Tommy for a confidential chat.

(see below)

Empiric is one of the fastest-growing technology and transformation recruitment agency's specializing in data, digital, cloud and security. We supply technology and change recruitment services to businesses looking for both contract and permanent professionals. We are committed to delivering more female candidates and those from minority backgrounds and be instrumental in changing the gender and diversity imbalance within the tech sector.

Empiric Solutions is acting as an Employment Agency in relation to this vacancy.

Start date
n.a
From
Empiric Solutions
Published at
22.09.2021
Project ID:
2211522
Contract type
Freelance
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