Description
Overall Experience: 15 plus years of experience in Network operationsLocation: Turkey- Istanbul
Technical skills (Required - Mandatory)
· Wireless Networking (CISCO,ARUBA,MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA
· DNS/DHCP/IPAM, Proxy
Language skills needed: English,Turkish
Area of responsibilities
· Lead a team of more than 30 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.
· Engage in third-party vendor interactions.
· Ensure that all the services under him/her are delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans.
· Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.
· Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.
· Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly.
· Engage in problem management process for root cause determination & permanent corrective action.
Job type: Full time
Contract type: 6 months
Salary:Upto 465 Turkish Lira/Day