Platform Control Operational Lead Contract Role

London  ‐ Onsite
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Description

Day Rate: Up to around £40 per hour (inside IR35)

Duration: 12-month contract

Location: West London (with elements of hybrid working)

Our client are looking for a Platform Control Operational Lead to provide on-site operational and incident management of platforms.

The role:

  • Hours: 24x7 shift-based pattern
  • Maintain operational knowledge of all Platform Control functions
  • Incident Management on all platform related MPI and HPIs, including incident prioritisation and minimisation of impact to customers
  • Driving resolution of P1 & P2 Incidents
  • Writing reports and metrics
  • Maintain logging standards of wider team
  • Review and improve PCC process and documentation
  • Supporting the team in delivering change and operational readiness activities
  • Liaise with business owners, senior management, users and other stakeholders

Experience needed:

  • ITIL foundation certified
  • Experience with incident management
  • Strong troubleshooting skills and applying known fixes
  • Reporting and logging skills
  • Knowledge of Broadcast Platform systems, theories, workflows, principals and concepts

Nice to have:

  • Experience working in media or broadcast type environments
  • Linux/Unix experience
  • Networking and SQL experience

If you're interested, please send through your CV.

Thank you.

Start date
ASAP
Duration
12 months
From
Xpertise
Published at
16.10.2021
Project ID:
2230684
Contract type
Freelance
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