Description
Service Designer - SC or DV Cleared
You will:
* Work with solution leads to enforce the need to consider solutions as services not technology and ensure that Service considerations have been factored into all of the solution's architecture
* Work with project teams ensuring that Service considerations have been factored into the project plan and costings
* Assess elements of the solution that influence supportability, maintenance and enduring Service
* Work across multiple work-streams within the portfolio identifying conflict, duplication and dependencies
* Support Service Transition to ensure a smooth and informed introduction into Service
* Identify and assist with establishing Service assets and operational collateral required for operational readiness
* Have a technical background and the ability to question decisions and approaches
Experience and Skills:
As a Service Designer you will:
*Be a self-starter
*Have knowledge and an appreciation of a variety of Service Management Frameworks and delivery approaches, for example:
oITIL®
oAgile
oPrince
oCDCI
*Have the ability to create Service Design Collateral; Service Design Documents, Service Support Models etc.
*Be able to determine the influencing factors for service activities and their impact to exisitng services
*Identify the need for a for new service provision and assist in drafting a description of the new service
*Utilise an existing cost model to identify the impact to delivered service charges
*Have Knowledge of at least the following Technologies
oITSM Tooling
oVirtualisation
oPrivate Cloud Infrastructure
oVirtual Desktop Infrastructure/Thin Client
oMicrosoft Windows Client and Server
oSoftware Defined Datacentre
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award, that any business can receive, won in consecutive years, The Queens Award for Enterprise: International Trade;