Description
Greetings from Gios Technology
We are currently recruiting for Junior Operation Support - Loan or Lending experience, please find below the detailed job description.
Location: London OR WFH(Remote)
Role and Responsibilities:
A member of Wholesale Lending Operations, Loan or lending experience, Cash recon, Wholesale exp preferred responsible for supporting Credit Managers, RDs/RSMs, Case Managers who are developing and maintaining relationships with a portfolio of Corporate customers and connected Personal customers.
Pro-actively driving cases to drawdown in order to meet client timelines and expectations whilst ensuring all regulatory/internal & legal procedures are adhered to.
Proactive collaboration/partnership with key processing areas eg Credit/Product/sales etc. to ensure completion of cases - This includes high value drawdown is achieved within client timescales
Proactive collaboration with Relationship points, Credit and others to ensure client requirements are met and the Bank's position is safeguarded
Act as resolution point between relationship teams and processing teams Own any issues and mange them through to resolution
Provide expert support and advice to Case Managers and colleagues/Check submissions against sanction to ensure that the Bank's position is safeguarded.
Support the end-to-end lending process with drawing/marking of new facilities. Deal with complex and standard requests to agreed levels of accuracy and efficiency using automated or manual systems and equipment. Ensure that Service Level Agreements are met and operational performance is optimized.
Action queries relating to drawing/limit marking of facilities. Liaise with other areas of the Bank responsible for maintenance of limits and accounts outside Branch Accounting
Asset Servicing/Facility Capture
Own the day-to-day processing of complex larger business lending submissions for multi - national corporate clients.
Responsible for pro-actively driving all cases to drawdown
Provide best in class' customer service (internal and external) owning urgent credit related issues to ensure portfolio is protected from loss
Have an E2E understanding of Credit Agreement where is the Agent Bank and also where is a syndicate lender with other banks being the Agent
Booking and amendment of new facilities as per the agreement
Accountable for quality and timely execution at all stages - in accordance with client timelines which on Larger client base are generically short/tight deal to market timeframes
Use knowledge of high worth credit/lending procedures to protect the Bank from losses and managing lending risk.
Ensure that payments are sent out as per the request on a timely basis
Drive reduction in submission repairs by building relationships with RDs/RSMs and providing coaching through pre submission calls and general interactions.
Monitor credit sanctions to ensure that Bank's position is safeguarded. Refer back to relationship team where necessary
Processing of Rollovers, Rate sets, Drawdowns and Prepayments
Proactively identify, resolve KRI's (ie cash breaks, fees due and loans due). When necessary escalate verbally & in written format, discrepancies and issues
Process Clients Fund payments accurately and within the documented time frame in order to meet completions deadlines.
Completion of trades on the appropriate systems and Reconciliation of the open trade