Description
As a ServiceNow Developer, you will be responsible for providing guidance, support and development on the ServiceNow Platform. The focus for the role is to ensure the platform remains stable and operationally efficient, whilst creating fixes and project deliverables to align to best ITIL practises.
Key Responsibilities
Implement project requirements for supporting working practises and Asset Management in relation to API set up for:
- Incidents
- Service requests
- Problems
- Change
Essential experience (ServiceNow):
- Support, upgrades & maintenance
- Development within ServiceNow
- Experience with Automation & AI within the platform
- ITIL working practises
Skills/Competencies
- ServiceNow Certified Application Developer.
- ITIL v3/4
- Communication skills - both written and verbal
- Strong self-motivation, ability to work independently with little supervision
- Facilitation skills
- Able to manage 3rd parties
- Understanding of IT methodologies in particular DevOps
If you would be interested in discussing this role further, please apply below or contact Jon Hurry on (see below)