Description
Church International LTD are proud to be partnered with an International Financial Services Institution, the information technology department has a requirement for an interim Service Transition Manager to support a Data migration project.
A requirement has been identified for a Service Transition Manager to:
- Work with the programme team and BAU to ensure governance and oversight of suppliers regarding Key ITIL processes ensuring their operational effectiveness
- Ensure the supplier delivers effective service via service reporting and management
- Support Change Lead in working with Suppliers on Change Management, attending CABs, change escalations, the introduction of change chills/freezes if required.
- Help to govern and provide the oversight required to manage the functions, particularly where additional Service Management resources are being recruited by the supplier (Incident Change and CMDB)
Desired experience:
- Degree educated or substantial relevant experience
- ITIL accredited
- Experience of managing 3rd parties and 3rd party delivered services
- Experience of Continual Service Improvement
Church International Ltd (CIL) acts as an employment business for temporary positions and an employment agency for permanent positions. CIL is a committed equal opportunities employer. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers.
Applicants must be eligible to live and work in the specified location.