Description
HEO - Onboarding Service Support OfficerRemote/London
3-month initial contract with scope for an extension
£350 inside IR35
Key responsibilities will include:
- Work within an existing delivery team to complete the operational onboarding of private providers to new technology
- Support with the implementation of a full onboarding and transition plan for 75(+) private providers and 600(+) Point of Care Testing providers
- Support with the onboarding of new private testing providers
- Where necessary, escalation to the Service Managers and other members of the team
- Liaise with members of IT Services, Testing Operations and the broader Private Provider Testing division
- Report on progress and blockers at team meetings
- Pro-actively identify and support the streamlining and continuous improvement of existing processes
- Contribute to a culture of sharing lessons and learning from experience
- Support the onboarding of private provider labs to new technology API or alternative reporting methods
- Support transition and change activities, including the smooth transition into Testing Operations for BAU and ongoing management of Private Provider inbound data
- Support other team members in a guiding role in order to successfully onboard private testing providers
- Additional duties as required to successfully deliver the workstream and project deliverables.
Please contact (see below)