Description
Service Architect-SC Cleared 6 months initially-£555 Out of scope IR35-East Midlands
Service Architect/Service Architecture Expert (Service Design/ITIL/Service Management Experience) is required by our services client based near Northampton, East Midlands commutable from Milton Keynes, Bucks, Bedford, North London.
Anticipated start date- March 2022
Due to the urgency of the role candidates will ideally hold current security clearance to a minimum of SC Level, DV would be an advantage or be willing to undertake.
You will undertake Service Architecture research and design activities and take responsibility for policy-making and delivering within this work area.
Ideally you will have worked for a services or consultancy organisation
Define and maintain the Service Architecture Roadmap aligned to best practice
Work in collaboration with TO Architecture, aligning service offerings with the Technology roadmap contributing strongly toward policy and idea generation
Ensure proposed Services for new business and new customers are fit for purpose, ensuring operability and efficiency once live
Contribute to the Service Management acceptance into service process by working closely with the Service Transition Team
Prepare service definitions, low and high-level service designs;
Ensure services are delivered in line with standard service catalogue and the Technology road map;
Ensure compliance with internal and customer required standards and protocols, including change/problem/issue/risk management and security;
Key Skills
Demonstrate previous Service Architecture and Service Design experience and knowledge - including problem-solving for service design in an IT environment
Experience in developing service frameworks, standards and principles, coaching others in their use and playing a lead role in the capability development of a service management function.
After evaluation, to demonstrate whether how and when to alter work processes.
Customer focussed with ability to identify and understand the (internal and/or external) customers needs
A high level of practical problem-solving skills to overcome barriers and resistance to change by providing comprehensive advice and demonstrating an authoritative position
The ability to work independently on a day to day basis allocating and prioritising work effectively
The ability to write coherent, concise, and readable service design documentation including good drafting skills to develop policy proposals
Financial and Budget Management
Service Cost modelling
ITIL
- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.