Project Manager End User Computing Lead Citrix

Stuttgart, Baden Württemberg  ‐ Onsite
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Description

EUC consultant/ Lead
• Looking for a senior resource (10-15 years of experience) with good background on EUC technologies.
• As a lead, should be able to act as a single point of contact for EUC tower and frontend customer and Management
• Good Project Management Skills and understanding of SCRUM / Agile methodologies.
• Reporting and Monitoring of SLAs and Customer Satisfaction.
• Ensure proper communication and quick resolution as a crisis manager for escalations
• Drive day to day operations and conduct periodic reviews with teams and report to management
• Drive automation and service improvements to optimize the operations
• Ensure compliance parameters are met such as patching and Vulnerabilities
• Effort estimation/reviews on need basis for new project
• Knowledge on ITIL process and procedures.
• Responsible for vendor management
• Good communications skills

Technical Skills required / desired :
• Technical lead in EUC technologies and its underlying infrastructure including Windows, Citrix and Ubuntu platform
• Good understanding of Citrix and VDI infrastructure.
• Good knowledge on Ubuntu, Linux environment.
• Good knowledge in SCCM, Software packaging and the related troubleshooting.
• Good understanding around patch management for Windows/Ubuntu OS.
• Should be point of contact for teams on any technical issues.
• Should have experience in managing L3 level tickets and troubleshooting if required.
• Knowledge on scripting, Nexthink and other automation tools.
Start date
ASAP
Duration
3 months
(extension possible)
From
Infoplus Technologies GmbH
Published at
02.03.2022
Contact person:
Jean-Paul Ullrich
Project ID:
2331819
Contract type
Freelance
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