Description
New role! People Services Manager based in the NetherlandsWe are looking for a People Services Manager based in the Netherlands with 3+ years of experience in team management in a multi-country service environment. The key responsibilities of the role include HR operational team management, covering the employee lifecycle and pay processes within a complex organization. The ideal candidate for this role has n depth knowledge of employment law and ACAS & UVW.
Key responsibilities:
- Lead and develop an international team.
- Drive a strong service delivery ethic focusing on an optimal employee experience.
- Drive operational efficiencies and continuous improvement, always with the employee experience at the core of decision making.
- Responsible for all aspects of activity ensuring compliancy with policies and relevant local Government legislation.
- Ensure a high level of confidentiality is maintained in all aspects of work.
- Liaise with other HR functions to ensure appropriate team support where required (e.g., Talent Management, Learning and Development, Global Mobility, Global Reward, etc.) within agreed timeframes.
- Use a data driven approach to determine root causes and to identify repetitive issues and opportunities to improve.
- Engage with senior management where required to resolve issues or deal with escalations.
Must have skills:
- Team management experience in a multi-country service environment.
- Proven HR operational team management experience, covering the employee lifecycle and pay processes within a complex organization.
- Experienced in the use of data management, metrics and analytics to drive decision making.
- Demonstrable customer relationship and customer service skills.
- In depth knowledge of employment law and ACAS & UVW direction.
- A comprehensive understanding of how employee relations need to be managed.
- Demonstrable senior stakeholder management.
- Able to fully utilise standard Microsoft Office products and other HR systems and workflow/case management tools.
Nice to have skills:
- Knowledge of and ability to use Oracle Service Cloud & Workday.
- The United Kingdom and Netherlands HR experience; understanding of United States environment is a plus.
Don't delay - send your CV to , message me via LinkedIn, or give me a call right away!
Kind regards,
Gintare Butkute | Delivery Consultant
Darwin Recruitment
Darwin Recruitment is acting as an Employment Business in relation to this vacancy.