Senior Operations Engineer (Voice)

London  ‐ Onsite
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Description

Our client, a leading insurance company, are looking for a Senior Operations Engineer who will be responsible for implementing change, upgrades and diagnosis as part of the network operations team, which is responsible for Network and Voice services. Acting as a technical expert you will have responsibility for participating in incident response as part of the wider IT operations team and with the Global Network/Infrastructure teams.

Required Skills/Tech:

  • 3+ years of experience of Cisco Unified Communication engineering across all Cisco UC platforms including: CUCM, UCCE 12.5, Expressway, WebEx and 3rd party applications (such as 2Ring, Acqueon, Outbound Dialling, Voice Recording, etc.)
  • Able to demonstrate experience and knowledge of Upgrade, Installation and hands-on experience of such, and have led projects (rather than assisting lead engineer)
  • Experience of M&A's and coordinating Voice integration/migration projects
  • Implementation and Upgrade of Expressway
  • Ability to create IVR and Menu options within Unity Voice Mail
  • Video Technologies - WebEx, CMS, TMS
  • Voice Over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.)
  • Ability to debug voice gateway including Qsig, SIP protocols
Start date
ASAP
Duration
6months +
(extension possible)
From
Trilogy International
Published at
16.05.2022
Project ID:
2385149
Contract type
Freelance
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