Description
Hi,Urgent contract opportunity for our customer for Junior IT Support role
Location: Copenhagen , Denmark
Rate : 1490 DKK / Day
Requirement :
- Fluent in oral and written Danish and English.
- Appropriate service management program (ITIL foundation certification preferred, but not a requirement, as this can be provided)
- Experience with ITSM tools like ServiceNow and ticket handling
- Experience with KCS is an asset
- Good technical knowledge in Microsoft, Window 10, 0365 environment, hardware; infrastructure and IOS devices
- If possible, experience with AV (audio/visio) equipment support (e.g. meeting rooms, videoconferencing, MS teams)
- Experience working in an international environment is an asset
- Previous experience working in a 24/7 organization & willingness to travel on regular basis
- Knowledge of agile working method and maybe experience with KANBAN board method