1st Line Support - Helpdesk Analyst

Staffordshire  ‐ Onsite
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Description

I am currently recruiting for a 1st line support analyst for a customer in Stoke-on-Trent. Joining a busy service desk, the ideal candidate will be well verse in floorwalking, problem solving and general IT maintenance

Applicants will be expected to take between 30-40 calls per day with a 90% resolution rate

Key Skills

Customer Service

Active Directory

Password Resets

ITIL

Excellent knowledge of windows package

This is an immediate start contract for initially 3 months with a good chance of extension. The role has been deemed inside IR35.

To apply please send your CV for consideration

Start date
ASAP
Duration
3 months
From
Specialist Computer Centres PLC
Published at
17.05.2022
Project ID:
2387799
Contract type
Freelance
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