IT Support Engineer

Somerset  ‐ Remote
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Description

IT Service Centre Analyst
Hybrid working 4 days onsite 1 remote
£ p/d
3 month (Inside IR35) £ p/d Must be immediately available

My client is looking for a service centre analyst/IT Support Engineer to provide 1st line phone support and 2nd line hardware support for a busy service centre. This is a predominately customer service focused role, which is a phone-based role alongside hardware fault diagnostics for Desktops, laptops and mobile phones. You will be responsible for call logging and resolution, taking ownership and management of internal customer issues, setting expectations whilst meeting the needs of the Business.

Key skills

  • Supporting Microsoft Windows 10 in an enterprise environment
  • Administrating Microsoft Active Directory
  • Supporting Microsoft 365 Applications Supporting remote connectivity/VPN
  • Supporting LAN/WAN technologies
  • Supporting HP hardware (Laptops and Desktops)
  • Supporting Citrix Supporting Printers/Multi-Function Devices

It would be advantageous if you had Experience of Intune, Landesk ServiceDesk, LANDesk Total User Management, supporting iOS Apple devices or Microsoft SCCM

To apply send your CV for immediate consideration.

Start date
ASAP
Duration
3 months
From
Henderson Scott
Published at
20.05.2022
Project ID:
2389985
Contract type
Freelance
Workplace
100 % remote
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