1st/2nd Line Support Engineer

Lancashire  ‐ Onsite
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Description

1st/2nd Line Support Engineer - 3 months - Preston - Inside IR35

An experienced Help Desk/First Line Support Engineer/1st Line Support Engineer is sought for an initial 3-month contract with a client based in Preston. Due to new business wins, there has been an increase in pressure on the Service Desk and the client need additional resource to support their clients.

As a 1st Line Support Engineer, you will respond to email and phone support requests to maintain the effective operation of the clients IT systems to an agreed service level. The Desktop Support Engineer will be responsible for providing reactive and proactive maintenance activities.

To be considered for the role you must:

- Have experience working as a 1st/2nd Line Support Engineer providing phone, email and deskside support

- Working knowledge of:

  • Windows Operating Systems - Win7/Win10/O365
  • Microsoft Application Support - Outlook/Word/Excel
  • Active Directory/Exchange
  • Hardware Support - Desktops/Laptops/Printers

- Service Now or similar ticketing system

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your TalentBank Technology Consultant.

Start date
ASAP
Duration
3 months
From
Talentbank Technology
Published at
21.05.2022
Project ID:
2390917
Contract type
Freelance
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