IT Field Service Engineer

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Intelligent Resource is working in partnership with one of a private sector client in the UK.

We are currently recruiting a Field Engineer IT/Hardware for 12 months contract based in Chelmsford.

Role details are given below:

Job Title: Field Service Engineer

Job Type: Contract 12 Months initially with possible extension

Pudo/Depot Location: Chelmsford

Pay rate: £120 per day + £20 for each successfully completed call above 30 in a week

Please Note that the candidate must have own car and driving license.


Field engineers will work with commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops and Printers (desirable), but mainly on hardware break fix ensuring all contractual SLA's are met and delivering in a timely manner.


  • Undertake fault diagnosis, basic troubleshooting and ensure effective Break fix of Laptops, PCs and Printers
  • Escalate calls within given time guidelines.
  • Knowledge of operating systems, hardware and commonly used software and standard applications.
  • Install and test desktop products.
  • Perform backups and restores as well as data transfer on PCs, laptops
  • Carry out upgrades and conversions including replacement of component parts eg keyboards, monitors, disks etc.
  • Able to repair basic software configuration and set up problems.

Job Type/Category

Knowledge and Experience:

  • Relevant technical qualification and relevant work experience.

Intelligent Resource acts as both an employment business and as an employment agency.

Please Note: Shortlisted candidates will be contacted via Call/Email.

Apply now to know more.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

Start date
12 months
Intelligent Resource
Published at
Project ID:
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