Field Service Engineer - IT/Hardware break fix

North Yorkshire  ‐ Onsite
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Description

Intelligent Resource is working in partnership with one a leading IT Infrastructure services organisation in the UK. We are currently recruiting a IT hardware Field Engineer for 12 months contract based in Leeds.

Role details are given below:

Job Title: Field Service Engineer

Job Type: Contract 12 Months initially with possible extension

Pudo/Depot Location: Leeds

Pay Model:

  • £100 per day for initial 4 weeks and after that the pay rate is on the pay per call job model which offers £20 for each successfully closed call. (Average expected Calls- 5 to 6 each day)
  • Fuel reimbursement: £0.15 per mile. All miles from home to home.

    OR

  • £120 per day - In a week you are expected to cover 30 calls, extra £20 will be paid for each closed call over and above the 30 completed calls in a week.
  • Please Note that the candidate must have own car and driving license.

    Responsibilities:

    Field engineers will work with commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops and Printers (desirable), but mainly on hardware break fix, ensuring all contractual SLA's are met and delivering in a timely manner.

    Accountabilities:

    • Undertake fault diagnosis, basic troubleshooting and ensure effective Break fix of Laptops, PCs and Printers
    • Escalate calls within given time guidelines.
    • Knowledge of operating systems, hardware and commonly used software and standard applications.
    • Install and test desktop products.
    • Perform backups and restores as well as data transfer on PCs, laptops
    • Carry out upgrades and conversions including replacement of component parts eg keyboards, monitors, disks etc.
    • Able to repair basic software configuration and set up problems.

    Knowledge and Experience:

    • Relevant technical qualification and relevant work experience.
    • Typically secondary/high school qualified with a relevant technical qualification
    • 6-12 months relevant break fix experience is desirable.

    Intelligent Resourceacts as both an employment business and as an employment agency.

    Please Note: Shortlisted candidates will be contacted via Call/Email.

    Apply now to know more.

    Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

    Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.

    Start date
    ASAP
    Duration
    12 months
    From
    Intelligent Resource
    Published at
    28.05.2022
    Project ID:
    2395492
    Contract type
    Freelance
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