Senior Performance Analyst

Description

• Provide leadership to product and service managers to identify what needs to be measured, develop hypotheses and test what success looks like.
• Own and manage strategic work - eg community building and training; or analytics implementation policies for products; benchmarking and agreeing common performance indicators.
• Own the management and development of analytical instrumentation and be responsible for accurate data collection implementation, to influence the product manager to make evidence-based decisions.
• Be proactive in working with other disciplines and datasets, for example; lead the production of accurate, engaging and actionable analysis, support the Analysis Community and help provide leadership to the analysis community of practice.
• Line manage colleagues within a Matrix structure.
• Create and share examples of best practice in digital performance management across government, contributing to the Service Design Manual.
• Can demonstrate strong proficiency with digital analytics platforms, such as Google Analytics working with high volumes of data and using appropriate tools such as Google BigQuery or other APIs.
• Possess experience of working in an agile, project-based environment, focussed on delivering user needs.
• Succeed in developing implementation strategy, roadmaps, measurement frameworks, instrumentation, quality assurance, administration and analysis.
• Understand and have practical experience of using different data tools to transform and analyse different data sets. An understanding of, and practical experience with data analysis and visualisation tools, eg Data Studio or Tableau or experience in either python or R.
• Gather and understand technical requirements and work with developers to build suitable technical solutions.