2nd line support/desktop support/desktop engineer

This project has been archived and is not accepting more applications.
Browse open projects on our job board.


2nd line support/desktop support/desktop engineer 6 months, Glasgow, £250-£270 per day

Looking for a 2nd Line Desktop Support consultant/Hardware operations level 2 analyst & mobile engineering (visiting sites throughout the City of Glasgow) role required to be based out of central Glasgow, local candidates required.

. Working on a variety of hardware, software and application incidents and requests
. In-depth toubleshooting, resolving incidents and fulfilling Work Orders in line with Service Level Agreements
. Provide advice, guidance and assistance to customers & colleagues
. Liaise with internal and external teams to ensure timely resolution to customer incidents
. IMAC and Project work, which may include uplifting equipment
. Knowledge transfer between team and other stakeholders
. Following Software Asset Management guidelines and processes
. Fix/rebuild devices
. Troubleshooting of current mobile telecommunications technology and Microsoft operating systems
. Device deployments and software installations
. Vendor liaisons
Skills - Desktop Engineer/L2
. Full driving licence & own vehicle required
. Proven technical skills within a Desktop environment
. Ability to assess, interpret and apply known skills to a range of site based problems that may arise
. Good understanding of Operating systems, network products and the most commonly used office software application packages
. Significant practical Hardware break/fix experience, desktop, laptop, tablet and printers
. Good Customer facing skills
. Effective communication skills
. Ability to carry out workshop repairs on products.
. Proven technical skills in iOS and Android
. Experience in Active Directory
2nd line support/desktop support/desktop engineer 6 months, Glasgow, £250-£270 per day

Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website

Damia Group is acting as an Employment Business in relation to this vacancy.

Start date
6 months
Damia Group LTD
Published at
Project ID:
To apply to this project you must log in.