Description
PeopleSoft Support Analyst
An excellent opportunity has arisen for a PeopleSoft Support Analyst to be part of a team working with a leading international bank.
- Hybrid
- 6 month contract
Key Requirements
- Expert knowledge on the PeopleSoft application (3-to-5-year experience or more)
- Experience on production support activities (3-to-5-year experience or more)
- Adaptability and desire to learn new products and technologies.
- Strong analytical and troubleshooting abilities
- Taking ownership and resolution focused
- Ability to build relationships across internal and external teams
- Ability to manage high pressure situations, analyse, prioritise and multi-task
- Reactivity & ability to understand problems and situations and to draw out logical conclusions
- Knowledge of incident, problem and change management skills (ITIL concepts)
- Analytical, interpersonal, and influencing skills
- Ability to write quality documentation
- Be a role model, supporting and fostering a culture of good conduct
- Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
- Consider the implications of actions on colleagues, partners, and clients before making decisions, and escalate issues to the manager when unsure
- Understanding of PeopleSoft Payroll Interface
- Ability to support and configure:
- Process Scheduler, Integration Broker, and REN Server
- Web Server and Application Server
- Complex PeopleSoft Queries
- Report distribution
- Excellent SQL skills (MSSQL)
Preferred (not essential)
- Knowledge of file transfer and encryption technologies
- ITIL certifications
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.