Description
Jobs in Paris - IT Support Engineer
GTS are looking for an experienced bilingual French & English-speaking IT Support Engineer (minimum 3 years experience ) with VIP Support experience to join our client's site in Paris on an initial 3-month contract.
Role is onsite
Fluency in French and English is essential for this role.
A SNAPSHOT OF WHAT YOU WILL BE DOING:
Firstly, balance priorities quickly and effectively whilst managing customer expectations.
Use a strong and broad-ranging technical and customer-focused background to deliver.
Operate the Service Desk environment and team.
IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE, AND ATTRIBUTES:
Firstly, previous experience operating within a Service Desk environment and team, supporting users remotely, and managing tickets through an Incident Management tool.
Furthermore, a strong background in supporting the full Microsoft Office suite on the Windows platform with recent support.
Also, excellent all-around knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10.
Strong knowledge of Microsoft-based operating systems and suites.
Enterprise support of Microsoft Office 365, desktop, and Admin.
Must have very good customer-facing skills and be well presented.
A strong focus on service delivery and customer satisfaction.
Lastly, but most importantly, good attention to detail with a methodical and thorough approach to work.
Experience and Qualifications:
Firstly, minimum 3 years experience in 1st to 3rd Line Support.
VIP Support Experience.
Fluent in French and English.
Lastly, financial institution experience is desirable but not essential.
Shifts
Rotational pm or pm
5DPW Paris onsite needed
So if you are a bilingual French & English speaking IT Support Engineer looking for your next exciting contract please apply today!
If you are interested, have experience but have questions about this role, contact GTS.
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Global Technology Solutions is acting as an Employment Business in relation to this vacancy..