Description
Workforce Management SME/Product Specialist
6 months
REMOTE
£650 INSIDE IR35
Responsibilities:
- Develop a deep understanding of our existing application landscape, in flight projects and the target state for the WFM domain
- Work closely with the product domain (product managers and product owners) to analyse, develop, test and implement changes in line with business priorities
- Ensuring any changes required to the WFM applications or interfaces are agreed with all parties, scheduled accordingly and completed within the required time frame
- Escalation point for day to day support of existing systems; including supporting and coaching application engineers with the management of more complex incidents, problems, service requests and changes in conjunction with internal technology teams, the business and service providers
Experience:
- HRIS support experience essential.
- Strong knowledge of time & attendance (T&A) and workforce management (WFM) business processes & systems essential for this role
- Experience with one or more of the following systems is highly desirable for this role: Kronos, Atoss, Workday, Timepoint and/or associated integrations
- Experienced working on large projects; evaluating complex design documentation against business requirements and ensuring solutions delivered are fit for purpose
- Experienced creating detailed technical implementation plans and migrating changes into production
- Experience of working with cloud-based systems is desirable
- Able to draw process flows and architecture diagrams
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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